What is online counselling?

This is counselling using a computer/laptop/tablet/smartphone microphone and webcam over the internet.  Zoom, MS Teams, Google Meet, FaceTime, Skype, WhatsApp Messenger and Facebook Messenger are examples of software that allows you to make video calls.

There are similarities to in-person counselling in that it happens in real-time and you can see your counsellor’s face and shoulders. It is different to traditional in-person counselling as it can take place in the comfort of your own home or private space. It can be a convenient and affordable way to access counselling.

There are some guidelines for online video counselling which I send to clients prior to our first appointment. The main points are that you are in a quiet and confidential space for your counselling sessions, where you cannot be interrupted or overheard. You may wish to take some time prior to our online session to gather your thoughts and think about what you wish to discuss. You may also wish to allow some time after your video call counselling appointment to reflect on what has been discussed and note any feelings that you may have or thoughts to pick up on for next time.

I am UK based though I am able to work online with clients based in some other countries (legislation dependent). My registration as a psychologist in Australia allows me to work with clients based in that region also.