What is online video call counselling?

This is counselling using audio (microphone) and visual (webcam) technology over the internet. Video calls are placed using Skype, Zoom or VSee which can easily be downloaded to your computer, laptop, tablet or smartphone.

There are similarities to in-person/face-to-face counselling in that it happens in real-time and you can see your counsellor’s face and shoulders. It is different to traditional in-person counselling as it can take place in the comfort of your own home or private space. It can be a convenient and affordable way to access counselling.

There are some guidelines for online video counselling which I send to clients prior to our first appointment. The main points are that you are in a quiet and confidential space for your counselling sessions, where you cannot be interrupted or overheard. You may wish to take some time prior to our online video call counselling session to gather your thoughts and think about what you wish to discuss. You may also wish to allow some time after your video call counselling appointment to reflect on what has been discussed and note any feelings that you may have or thoughts to pick up on for next time.

I am UK based though I am able to work online with clients based in some other countries (legislation dependent). My registration as a psychologist in Australia uniquely places me a professional position to work with clients based in that region.